GLOBAL CS® — CONVERGED COMMUNICATION SYSTEMS

IMAGINE SERIES

Four unified communications servers. One single ecosystem. From small businesses to large enterprises — IP telephony, omnichannel contact center, CRM, ERP and AI on a single platform.

◉ IMAGINE 110 — Entry level

◉ IMAGINE 120 — Compact SME

◉ IMAGINE 130 — Mid-range

◉ IMAGINE 140 — Large enterprise

IMAGINE 110

500 users · 150 calls

IMAGINE 120

800 users · 250 calls

IMAGINE 130

1 600 users · 500 calls

IMAGINE 140

3 000 users · 750 calls

SCROLL

The complete lineup

4 models, one single ecosystem

Every IMAGINE server shares the same OS (UNIQPCS 3.0), the same codecs, the same protocols and the same services — only the computing power differs.

ENTRY LEVEL

IMAGINE 110

Small businesses · Agencies · Remote sites

ChipsetJ-4125 · 4c

RAM / SSD8 GB / 2 TB

Network ports2 GbE

Users500

Concurrent calls150

MountingWall / Desktop

View datasheet →

COMPACT SME

IMAGINE 120

SMEs · Clinics · Trading

ChipsetJ-6412 · 4c

RAM / SSD32 GB / 2 TB

Network ports3 GbE

Users800

Concurrent calls250

MountingWall / Desktop

View datasheet →

MID-RANGE

IMAGINE 130

Mid-caps · Microfinance · Construction

ChipsetC3558 · 4c

RAM / SSD256 GB / 8 TB

Network ports4 GbE

Users1 600

Concurrent calls500

Mounting1U Rack / Desktop

View datasheet →

LARGE ENTERPRISE

IMAGINE 140

Groups · Call-Centers · Multi-site

ChipsetC3758 · 8c

RAM / SSD256 GB / 8 TB

Network ports8 GbE

Users3 000

Concurrent calls750

Mounting1U Rack / Desktop

View datasheet →

Technical comparison

Choose your power level

All IMAGINE servers share the same OS, the same codecs and the same advanced call features. The difference: hardware power and capacity.

Specification	IMAGINE 110	IMAGINE 120	IMAGINE 130	IMAGINE 140
HARDWARE
Chipset	`J-4125`	`J-6412`	`C3558`	`C3758`
Clock speed	2.0 GHz	2.4 GHz	2.4 GHz	2.4 GHz
Cores / Threads	4c / 4t	4c / 4t	4c / 4t	8c / 8t
Max RAM	8 GB	32 GB	256 GB	256 GB
Max SSD	2 TB	2 TB	8 TB	8 TB
Gigabit ports	2	3	4	8
USB	USB 3.0 (all models)
Mounting	Wall/Desktop	Wall/Desktop	1U / Desktop	1U / Desktop
Weight	1 215 g	1 325 g	2 490 g	2 550 g
TELEPHONY CAPABILITIES
Max users	500	800	1 600	3 000
Concurrent calls	150	250	500	750
Telephony OS	`UNIQPCS 3.0` (all models)
IVR (levels)	5 multilingual levels (all models)
ACD	✓ Multiple queues, auto-routing (all models)
CODECS & PROTOCOLS
Voice codecs	Opus, G.711, G.722, G.729, iLBC, GSM, T.38… (all models)
Video codecs	H.264, H.263, VP8 (all models)
Encryption	`SRTP` `TLS` `HTTPS` `802.1X` (all models)
QoS	802.1Q/1p, ToS, DiffServ, MPLS (all models)
ADVANCED FEATURES
VM → Email	✓	✓	✓	✓
Fax → Email	✓	✓	✓	✓
BLF / SCA	✓	✓	✓	✓
Video conferencing	✓	✓	✓	✓
WAVE application	✓	✓	✓	✓
Integration API	✓	✓	✓	✓
Plug & Play	✓	✓	✓	✓
PHYSICAL & ENVIRONMENT
Power supply	100 ~ 240 V AC, 50/60 Hz — Output 12 V DC, 5 A (all models)
Operating temp.	0 °C ~ 45 °C — Humidity 10~90% (all models)
Color scheme	Cyan	Green	Gold	Red

Selection guide

Which IMAGINE server is right for you?

Identify your model based on your headcount, use cases and infrastructure.

IMAGINE 110

Up to 500 users

The efficient choice for lean organizations. Ultra-compact form factor, fast deployment, controlled cost.

Small businesses Agencies Remote sites Wall / Desktop

Best fit if: you have a small team, are getting started with IP telephony, or are equipping a secondary site.

IMAGINE 120

Up to 800 users

Compact power for dynamic SMEs. 3× more RAM than the 110, wall or desktop form factor.

SMEs Clinics Trading Retail

Best fit if: you manage several dozen agents, need a lightweight contact center, or operate 2–3 sites.

IMAGINE 130

Up to 1 600 users

The growth platform for mid-caps and expanding groups. 1U rack, 4 GbE ports, extended memory.

Mid-caps Microfinance Construction 1U Rack

Best fit if: you run an active call center, have multi-city sites, or are planning rapid headcount growth.

IMAGINE 140

Up to 3 000 users

The flagship of the lineup. 8 cores, 8 GbE ports, 750 concurrent calls. Built for the most demanding deployments.

Large groups Call-Centers Multi-site 1U Rack

Best fit if: you run a high-volume contact center, have several hundred agents, or operate under critical SLAs.

Shared across the entire lineup

5 Core IMAGINE Pillars

Every IMAGINE server, regardless of model, embeds the same 5 functional pillars and 4 extended capabilities — only the hardware power varies.

PILLAR 01

📞

UCC — IP Communications & Mobility

Multi-site cloud IPBX, PC/web/mobile softphones, intelligent IVR, 100% call recording, real-time supervision.

Answer rate 95–98%

−45% inter-site telecom cost

100% call recording

PILLAR 02

🎧

Omnichannel Contact Center

Single agent console: voice, WhatsApp, Teams, Messenger, email, SMS. Skills-based routing, real-time SLA.

All channels in 1 console

Skills-based routing

Automatic escalation

PILLAR 03

🤝

CRM Prospecting & Customer Relations

Sales pipeline, scoring, CTI (customer record on ring), 360° history, automatic follow-ups.

Unified multi-channel pipeline

CTI: customer record on ring

Lead and churn scoring

PILLAR 04

📊

Business Management ERP

Quotes, orders, deliveries, invoices, real-time stock, Mobile Money & bank transfer payments.

Quote → PO → Delivery note → Invoice

Real-time multi-warehouse stock

Integrated Mobile Money

PILLAR 05

🤖

AI-Powered Insights

Call transcription, sentiment analysis, hot lead scoring, chatbot deflection 35–55% without an agent.

Transcription + auto summary

Purchase intent scoring

Deflection 35–55%

Let's get started

A GLOBAL CS expert identifies your IMAGINE model in 30 minutes.

Personalized assessment, live demo of the recommended model, ROI estimate and deployment plan within 7 days. Pricing in local currency with Mobile Money options.

Assessment of your current telecom infrastructure
Recommendation of the model suited to your headcount and budget
Live demo — core pillars + extended capabilities
Quote and Mobile Money payment available