Direct Routing Teams
Your telephony inside Teams. Your numbers, your calls.
What the Direct Routing Teams capability does.
Your employees make and receive phone calls directly from Teams — PC, Mac, or mobile.
All your local numbers ported into Teams. Your clients see your familiar number.
One tool for video meetings, conference calls, and one-to-one calls with contacts who don't use Teams.
Managers see Teams calls alongside classic calls. Consolidated voice + Teams reports.
CRM, EDM, and Contact Center see Teams calls as regular calls. CTI screen pop, call recording, AI transcription.
International contacts reach you on your number. Zero surcharge on incoming international calls.
Direct Routing Teams configured
for 9 sectors.
International supplier negotiations in Teams with real numbers. Inter-warehouse coordination.
Architect and engineering firm meetings in Teams. Subcontractor coordination.
Correspondent bank communication. Multi-branch credit committees without travel.
Teleconsultations, medical staff meetings, laboratory and specialist coordination.
International buyer negotiations — your number displays. Quality meetings with certifications.
Arbitration and mediation meetings with clients and international counterparts.
Performance reviews with industrial clients. Communication with principals.
Interministerial meetings, international technical partners, remote training.
Communication with regulators, investors, and international technology partners.
Direct Routing Teams connected
to the entire platform.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
What sets our approach apart.
Your employees already use Teams. Direct Routing adds telephony. Instant adoption.
You keep your +225 numbers. Your clients notice no difference.
A single dashboard for both phone calls AND Teams calls.
Guaranteed compatibility, seamless updates, uptime SLA.