Extended capability Β· GLOBAL CS
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Campaigns & Surveys
Marketing, commercial, political. The right message, at the right time.

10M+
SMS/WA/camp
98%
Deliverability
Real time
Results
360Β°
MarketingΒ·Political
6 functional modules

What the Campaigns & Surveys capability does.

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Bulk SMS campaigns

Up to 10M messages per campaign across MTN, Orange, Moov. Geo, demographic, and behavioral segmentation.

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WhatsApp Business campaigns

Meta-approved templates β€” non-blockable, 98% open rate. Automated sequences with configurable delays.

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Email & multi-channel campaigns

Multi-channel orchestration: SMS β†’ WA if no response β†’ email. Each channel matched to the recipient's detected preference.

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Interactive voice (outbound IVR)

Automated calls with response IVR. Ideal for phone surveys and large-scale electoral mobilization.

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Surveys & consultations

Short surveys delivered by SMS, WA, or voice. Real-time aggregated results, geo mapping, data export.

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Real-time results dashboard

Send rate, deliverability, open rate, response rate by channel and zone. Adjust the campaign on the fly. PDF export.

10M+
SMS/WA/camp
98%
Deliverability
Real time
Results
360Β°
MarketingΒ·Political
Sector applications

Campaigns & Surveys configured
for 9 sectors.

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Commerce

Bulk seasonal promotions, lapsed-customer re-engagement with personalized offers, satisfaction surveys.

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Construction

Geo-targeted real estate program launches, open-day invitations, buyer surveys.

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Microfinance

Savings awareness campaigns, bulk repayment reminders, new product evaluation surveys.

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Healthcare

Targeted health prevention, annual check-up reminders, large-scale post-consultation NPS.

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Agriculture

Bulk campaign purchase prices to producers, farm-gate quality surveys.

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Professional firms

Automated legal newsletters, seminar invitations, post-engagement satisfaction surveys.

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Transport

Key account loyalty programs, seasonal tariff offers, bulk post-delivery NPS.

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Public services

Citizen information, public consultations, electoral and political campaigns by constituency.

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Fintech

Acquisition, dormant account reactivation, A/B testing, referral campaigns.

Native integrations

Campaigns & Surveys connected
to the entire platform.

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UCC β€” IP Telephony

Native integration β€” data shared in real time, zero re-entry.

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Omnichannel contact center

Native integration β€” data shared in real time, zero re-entry.

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CRM β€” Prospecting & Customer relations

Native integration β€” data shared in real time, zero re-entry.

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ERP β€” Unified business management

Native integration β€” data shared in real time, zero re-entry.

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AI β€” Insight & Customer relations

Native integration β€” data shared in real time, zero re-entry.

Why GLOBAL CS

What sets our approach apart.

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Precise geo-targeting

Broadcast by municipality, district, city, or GPS perimeter. Political campaigns by constituency.

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Political campaigns

Electoral mobilization, opinion polls, voter targeting, reporting for campaign headquarters.

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SMS on all networks

Direct integration with MTN, Orange, Moov Africa. 98% deliverability rate.

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ARTCI compliance

Identified sender, opt-out honored, compliant proof-of-send archiving.