Core module · ERP

Quote.
Order.
Delivery.
Invoice paid.

GLOBAL CS business management ERP — quotes, purchase orders, delivery notes, invoicing, multi-warehouse stock and Mobile Money payments. The complete commercial cycle, with no re-entry, no errors.

See use cases → See the full workflow
−70%
Manual
entry errors
×3,2
Invoicing
speed
100%
Real-time
stock
Pay
Mobile Money
natively integrated
ERP GESTION COMMERCIALE · GLOBAL CS
✓
Quote
→
✓
Order
→
📦
Delivery
→
💳
Invoice
📋
DEVIS-2026-0847 · Koné & Frères
15 mai 2026 · 48 articles · Accepté
1 240 000 FCFA
Accepted
📦
BC-2026-0847 → Delivery note in progress
Adjamé warehouse → Delivery 17/05
1 240 000 FCFA
In transit
💳
FAC-2026-0312 · Clinique Espoir
Mobile Money payment received · Auto-reconciled
220 000 FCFA
Paid
📊
STOCK · North Warehouse — Grade A Cocoa
42 tonnes available · Reorder alert
42 T
Alert
Payments
847
Docs this month
99,2%
Error-free
3
Active warehouses
⚡ PO → Delivery note automatic
0 manual re-entry
📱 Mobile Money received · FAC-312
220 000 FCFA · Just now
What the ERP module includes

Six modules.
One complete commercial cycle.

Every module is native to the GLOBAL CS platform. They share the same product catalogue, customer records and real-time stock — zero synchronisation to configure.

01 · Quote
📋
Quotes & Orders

Create quotes from the catalogue with per-customer pricing. Convert to purchase order in 1 click, track statuses (pending, accepted, cancelled), full history by customer and by sales rep.

Native product catalogue
02 · Delivery
📦
Delivery notes

Generate the delivery note from the validated purchase order, confirm delivery from the field mobile app, track by warehouse. Stock is updated the moment the delivery note is validated — in real time.

Mobile-first field ops
03 · Invoicing
💳
Automatic invoicing

Invoice generated automatically from the validated delivery note. Legal formats, sequential numbering, one-click send by email and WhatsApp. Automatic follow-ups on unpaid invoices.

CI-compliant
04 · Stock
🏪
Multi-warehouse stock

Real-time stock management across all your sites. Automatic reorder thresholds, traced movements, FIFO or weighted average cost valuation, mobile inventory counts.

Multi-warehouse native
05 · Payments
📱
Mobile Money payments

Automatic reconciliation of Mobile Money payments. Payments received are applied to open invoices without manual intervention. Real-time cash collection dashboard.

Mobile Money + Wire transfer
06 · Dashboards
📊
Executive dashboards

Revenue for today, the month, by sales rep, by warehouse and by customer sector. Margins by product. Average payment turnaround. Overdue invoices and customer balances — in real time, in FCFA.

Executive dashboard
Use cases by sector

The ERP configured
for your commercial cycle.

The invoicing requirements of a wholesaler, a clinic and a freight company are radically different. Each configuration below is calibrated to the real workflows of that sector.

🛒 Commerce & Distribution

Quote → invoice in 3 minutes. Real-time stock across all warehouses. Integrated Mobile Money payment.

Wholesalers, importers, FMCG distributors — your daily cycle is: customer order, warehouse picking, delivery and payment. Without an ERP, this workflow generates errors, disputes and invisible unpaid invoices.

Management pain points
Paper or Excel quotes — no traceability, prices that diverge between sales reps
Stock invisible across warehouses — overselling and stockouts go undetected
Mobile Money payments not reconciled with invoices — cash received but not applied
Customer balances not monitored — deliveries made to customers already in arrears
Recommended ERP configuration
📋
Catalogue with negotiated B2B pricing per customer
Every B2B customer has their own rate in the catalogue. The quote is generated with contractual prices — the sales rep cannot apply the wrong price. Full pricing history per customer, visible in one click.
🏪
Multi-warehouse stock — real-time availability by zone
Adjamé, Marcory, Yopougon warehouses — all synchronised. The sales rep sees actual availability before promising a delivery. Field stock movements are entered from the offline mobile app.
📱
Automatic Mobile Money payment reconciliation
Every Mobile Money payment received is automatically applied to the matching invoice based on amount and reference. No manual entry — the customer balance is updated in real time.
🔔
Credit limit alert — automatic block if risk threshold reached
If a customer's outstanding balance exceeds their approved limit, the new quote is blocked. The sales rep sees the alert with the overdue amount — an informed decision, no post-delivery dispute.
3 min
Quote → invoice generated
−85%
Stock errors and overselling
100%
Mobile Money payments auto-reconciled
🏗 Construction / Building / Real estate

Versioned project quotes, automatic monthly progress billing and structured developer invoicing.

Construction companies, developers, engineering firms — your invoicing is complex: revised quotes, monthly progress statements, retention amounts, subcontractor attachments.

Management pain points
Project quotes in Word/Excel — versions that diverge between client and site manager
Monthly progress statements calculated manually — errors, delays, tension with the project owner
Retention amounts not tracked — reimbursement forgotten or wrongly claimed
Site materials not tracked — budget overruns discovered too late
Recommended ERP configuration
📋
Versioned project quotes — full revision history
Each revision creates a new version with date and reason. The client signs the current version via electronic signature — no dispute about "which version applies".
📊
Progress statements — automatic monthly calculation
The system calculates the monthly statement from completion percentages entered by the site manager. The statement invoice is generated with deduction of advances and retention amounts.
🏪
Materials tracking by site — actual cost vs. quote
Every material in and out is linked to a site. Actual cost is compared to the quote in real time. The site manager can see whether the project is on track or running over budget.
💳
Advances and retention amounts tracked
Advances at signing, milestone drawdowns, retention released on handover — all tracked automatically. The developer receives a summary statement at each drawdown call.
−80%
Time to invoice progress statements
0
Disputes over quote version
−60%
Subcontractor payment errors
🏦 Microfinance / Banking / Insurance

Financial commitment tracking, traced premiums and Mobile Money repayments automatically reconciled.

MFIs, SFDs, insurance brokers — your financial management is regulated. Credit balances, premiums and repayments must be tracked with absolute precision. Data entry errors are not an option.

Management pain points
Credit balances tracked on Excel — risk of error, no consolidated view across branches
Mobile Money repayments not automatically applied to amortisation schedules
Insurance premiums invoiced manually — errors on amounts and due dates
No consolidated financial dashboard for the CEO — data fragmented across branches
Recommended ERP configuration
💼
Financial commitment tracking by product
Each financial product has its own dashboard: total outstanding balance, repayments received, arrears, recovery rate. Consolidated multi-branch view in real time for the CEO.
📱
Automatic reconciliation of Mobile Money repayments
Mobile Money repayments are automatically applied to the relevant amortisation schedule based on the credit number. No manual entry — the system generates receipts automatically.
💳
Premium and contribution invoicing — automatic follow-ups
Premiums are invoiced automatically according to the payment schedule. Unpaid amounts trigger a graduated SMS/WhatsApp follow-up sequence with no human intervention.
📊
CEO dashboard — multi-branch consolidation
Total outstanding, repayment rate, liquidity by branch, provisions — in FCFA, in real time, across all sites. The CEO no longer depends on weekly Excel reports.
−95%
Manual reconciliation
100%
Repayments applied automatically
+28%
Premium recovery rate
🏥 Healthcare / Clinics

Care invoicing, structured third-party billing and Mobile Money payments at the cashier.

Private clinics, laboratories, pharmacies — your billing combines cash payments, insurance third-party billing and Mobile Money payments. Without a unified ERP, reconciliation is impossible and billable acts get missed.

Management pain points
Manual cashier invoicing — missed billable acts, pricing errors, discrepancies between cashier and care records
Insurance third-party billing not tracked — reimbursements not claimed, turnaround times not monitored
Mobile Money payments not reconciled with invoices — cashier out of balance
No visibility on revenue by doctor, act and payment method for management reporting
Recommended ERP configuration
💳
Care invoicing — procedure catalogue by act and doctor
Every medical act is in the catalogue. The invoice is generated automatically when acts are recorded — no missed billing, no pricing error. Patient copy sent via WhatsApp in 1 click.
🏥
Third-party billing management — reimbursement tracking by insurer
The third-party portion is generated as a reimbursement claim by insurer. Reimbursements received vs. expected tracked in real time — automatic follow-up if the insurer does not pay within the agreed timeframe.
📱
Unified Mobile Money cashier
The cashier receives Mobile Money payments directly in the ERP. Reconciliation with the invoice is automatic. Daily cashier close-out is generated in 2 minutes with a breakdown by payment method.
📊
Revenue by doctor, act and payment method
The director sees real-time revenue by doctor, the cash/Mobile Money/insurance payment mix, and the most-billed procedures. Automatic monthly reporting for the board of directors.
−90%
Missed billable acts
−70%
Third-party reimbursement turnaround
2 min
Daily cashier close-out
🌿 Agro-industry / Trading

Mobile field purchase slips, lot and campaign stock tracking, automatic export invoicing.

Cocoa, coffee and cashew exporters — your commercial workflow follows the season: field purchases, processing, lot assembly, shipment and export invoicing in foreign currency.

Management pain points
Paper field purchase slips — risk of loss, data not fed back to head office
Lot stock not tracked — impossible to certify the origin and quality of each delivered lot
Export invoicing in USD/EUR calculated manually — errors on exchange rates and weights
No real-time visibility on margin by campaign and by buyer
Recommended ERP configuration
📱
Field purchase slips — offline mobile entry
The field agent enters each purchase (grower, village, variety, weight, price) from the mobile app — even without network coverage. Synchronisation feeds real-time stock and generates the grower payment slip.
🏪
Lot stock — full traceability from origin to export
Every lot carries its origin (village, cooperative, campaign, grade). From purchase to port, every movement is traced. The certificate of origin is generated automatically from the ERP.
💳
Export invoicing — USD/EUR at the day's rate
The export invoice in USD or EUR is generated automatically with the current exchange rate, certified net weight, processing fee deduction and buyer contract number. 0 manual calculation.
📊
Margin by campaign and by export buyer
Average purchase cost, processing cost, freight, export revenue, gross margin per lot. Comparison with the previous campaign. The CEO sees in real time whether the campaign is profitable.
100%
Field purchase slips digitalised
0
Export invoice calculation errors
+35%
Margin visibility by campaign
⚖️ Lawyers / Notaries / Accountants / Architects

Fees billed on time spent, expense notes tracked and automatic follow-ups.

Law firms, practices, accounting firms, architecture agencies — every unbilled hour is value lost permanently. The ERP turns every minute into a billing line.

Management pain points
Time spent per matter not tracked — approximate billing, fees under-invoiced
Expense notes (travel, copies, court fees) forgotten or incorrectly re-billed
Unpaid fee follow-ups done manually — systematic delays
No tracking of revenue by partner and by service type — management visibility impossible
Recommended ERP configuration
⏱
Time-tracking by matter — billing to the exact hour
Time spent by the partner on each matter is recorded from the softphone or mobile app. The fee invoice is generated from the hours logged at the agreed rate — no re-entry.
📋
Automatic expense notes by matter
Court fees, photocopies, travel — each expense is entered with a photo of the receipt from the mobile app, allocated to the matter and included in the next invoice automatically.
⏰
Automatic follow-ups on unpaid fees
Day 30, Day 45, Day 60, Day 75 — follow-ups sent automatically by email and WhatsApp with the exact amount and bank details. The partner only steps in at Day 75 if the automatic follow-up has failed.
📊
Revenue by partner, service type and payment turnaround
Monthly revenue by partner and by engagement type, effective billing rate, average payment turnaround, at-risk receivables. The managing partner monitors performance in real time.
+35%
Hours actually billed
−45%
Fee collection turnaround
0
Matter expenses not re-billed
🚛 Transport / Logistics / Freight forwarding

Per-file freight invoicing, real-time margin by route and reconciled workshop repair orders.

Road hauliers, customs brokers, freight forwarders — every transport file is a cost centre and a revenue centre. Without an ERP, margin per file stays opaque and overruns are discovered too late.

Management pain points
Freight invoicing calculated manually — errors on rates and surcharges (customs, waiting time, escort)
Workshop repair orders not reconciled — hidden costs not re-billed
No visibility on margin by route, vehicle and freight type
Subcontractor invoices not matched to files — duplicate payments frequent
Recommended ERP configuration
📋
Freight invoicing per file — rates by route
Every transport file has its rate based on the route, cargo type and tonnage. The invoice is generated automatically on file closure with all surcharges included. 0 manual calculation.
🔧
Repair orders — cost imputed to the vehicle
Each repair order is linked to the vehicle and the active file if applicable. The repair cost is automatically charged to operating costs. Margin per vehicle calculated in real time.
📊
Margin by file, route and vehicle
Transport revenue − direct costs (fuel, tolls) − indirect costs (maintenance, insurance) = net margin per file. The operations director sees which routes and vehicles are profitable vs. loss-making.
💳
Subcontractor invoice matching
Subcontractor invoices are automatically matched to the corresponding files. If an invoice does not match any validated file, it is flagged for manual approval.
−75%
Freight invoicing errors
+28%
Margin visibility by route
−40%
Subcontractor duplicate payments
🏛 Municipalities / Prefectures / Courts / Ministries

Traceable payment orders, tracked budget commitments and reconciled service fees.

Communes, local authorities, public administrations — public financial management demands absolute traceability. Every commitment must be attributable, every payment justifiable, every fee collected reconciled.

Management pain points
Paper payment orders — no tracking from commitment to settlement
Service fees (civil registry, planning, land) collected without systematic reconciliation
Public contracts on Excel — budget commitment opaque, overruns discovered late
No consolidated view of revenue and expenditure by department and programme
Administration-adapted configuration
📜
Payment orders — from commitment to settlement
Every expenditure follows the circuit: commitment → liquidation → authorisation → payment. Each step is traceable with the supporting document attached. The authorising officer monitors in real time.
💳
Service fees — invoicing and cashier reconciliation
Every fee collected (permits, civil registry, land authorisation) is invoiced and recorded. The cashier is reconciled daily. The collection rate is measurable by department.
📊
Public contract monitoring — commitment vs. execution
Each public contract: amount committed, validated progress statements, payments made, remaining balance. The overrun alert activates before the situation becomes irreversible.
🏛
Budget by programme and department
Budget execution rate by programme, department and expenditure category. Automatic report for the municipal council or supervisory authority — within regulatory deadlines.
100%
Payment orders traceable in real time
+40%
Service fee collection rate
−70%
Budget report turnaround
📱 Fintech

Automatic SaaS invoicing, calculated distributor commissions and real-time MRR.

Mobile money, neo-banks, payment aggregators — your revenue consists of commissions, service fees and subscriptions. Reconciling this revenue against actual transactions is your primary management challenge.

Management pain points
Distributor commissions calculated manually — errors, disputes, payment delays
SaaS/licence invoicing on Excel — renewal lapses, customers using without paying
Transaction revenue not reconciled — unexplained variances with reconciliation statements
MRR, ARR and revenue churn built manually at month end
Recommended ERP configuration
🤖
SaaS invoicing — automatic subscriptions and licences
Subscriptions are invoiced automatically at the renewal date with the correct rate based on the plan and number of active users. Auto-block if unpaid beyond the configured grace period.
💱
Automatic distributor commission calculation
Commissions are calculated according to the distributor's schedule (% of volume, performance bonus, franchise bonus). The statement is generated and sent automatically at month end.
📊
MRR, ARR and revenue churn in real time
The dashboard displays real-time MRR, new subscribers, churns and Net Revenue Retention. SaaS metrics are calculated automatically — no more monthly Excel spreadsheet.
🔗
Transaction revenue reconciliation
Commission revenue from transactions is automatically reconciled against payment switch statements. Variances are flagged immediately for investigation.
−90%
Revenue reconciliation time
0
Subscriptions used without invoicing
+45%
Real-time MRR visibility
−70%
Data entry errors
vs. manual management
×3,2
Invoicing speed
vs. Excel/Word
100%
Stock synchronised
in real time
J+15
ERP module
go-live
The complete commercial workflow

From customer request
to payment received.

The GLOBAL CS ERP workflow eliminates all manual re-entry. Each step automatically generates the next — with no human intervention when the file is standard.

📋
Step 01
Quote
Created from the catalogue with customer pricing, discounts and lead time. Sent by email or WhatsApp in 1 click. Electronically signed by the customer.
✅
Step 02
Purchase order
Generated automatically from the accepted quote. Triggers stock reservation at the warehouse and delivery scheduling. 0 re-entry.
📦
Step 03
Delivery note
Generated from the PO. Confirmed from the field mobile app at delivery. Automatic stock update.
📱 Field mobile confirmation
💳
Step 04
Invoice
Generated automatically from the validated delivery note. CI legal formats, sequential numbering, auto-sent by email and WhatsApp.
📱
Step 05
Mobile Money payment
The Mobile Money payment received is automatically applied to the invoice. The customer balance is updated in real time. The receipt is sent to the customer.
Mobile Money · Wire transfer
Advanced features

What the ERP does
automatically.

The ERP works in the background so your teams can focus on selling and customer relationships.

01
Stock alert — automatic reorder
When an item's stock falls below the configured threshold, an alert is sent to the purchasing manager with the quantity to order and the usual suppliers. The supplier purchase order is pre-filled.
›
02
Margin per order and per customer
For each order: item cost price × quantities = direct cost. Gross margin is calculated automatically. Loss-making orders are flagged to the manager.
›
03
Automatic unpaid invoice follow-ups
Day 7: email reminder. Day 15: personalised WhatsApp follow-up. Day 30: alert to the sales manager with escalation proposal. The sales rep is notified without having to monitor balances.
›
04
Mobile inventory — guided count
Inventory is performed from the mobile app. The gap between theoretical and counted stock is calculated automatically. Adjustment is submitted for approval before affecting official stock.
›
05
Real-time executive dashboard
Revenue for today and the month, by sales rep and by warehouse. Top 10 customers, top 10 items, average payment turnaround, unpaid invoice rate. In FCFA, updated on every transaction, accessible on mobile.
›
06
CRM synchronisation
The CRM displays the customer's orders, delivery notes and invoices directly in their record. The sales rep knows the customer's balance before promising a delivery. ERP and CRM share the same customer database.
›
Integrated payment methods

Your customers pay
however they want.

The GLOBAL CS ERP natively integrates all payment methods used by SMEs. Every payment received is automatically reconciled with the corresponding invoice.

📱
Mobile Money
Automatic reconciliation of payments against open invoices based on amount and reference
Native integration
🏦
Wire transfer
Transfer matched against credit advice for large amounts — value date tracking
Standard
💵
Cheques & cash
Cash register entry and cheque deposit slips — automatic daily cashier close-out
Manual
Native integrations

The ERP connected
to the entire platform.

The GLOBAL CS ERP shares its commercial database in real time with the 4 other core modules and the 4 extended capabilities — zero third-party integration to configure.

🤝
CRM Prospecting

Quotes created in the CRM are automatically available in the ERP. The sales rep sees the customer's balance and order history directly in the CRM record. 0 switching between tools.

CRM quote → ERP auto
📞
UC&C — IP telephony

When a customer calls, the CTI screen shows their balance, latest invoices and outstanding amount. The sales rep responds with full commercial context — without opening the ERP separately.

Native CTI balance display
💬
WhatsApp Business API

Quotes and invoices are sent via WhatsApp Business from the ERP. The customer can pay via the Mobile Money link embedded in the WhatsApp message. Automatic reconciliation upon payment receipt.

WhatsApp invoices · Mobile Money payment
📁
EDM & Archiving

All generated documents (quotes, POs, delivery notes, invoices, Mobile Money slips) are automatically archived in the EDM system. Retrievable in 30 seconds, one-click export for audits or tax controls.

Auto-archive · Tax export
🤖
AI Insight

AI analyses order trends, detects invoicing anomalies (unusual prices, atypical quantities) and suggests pricing recommendations based on customer history.

Anomalies · Trends
🎧
Contact center

Invoice and delivery disputes are ticketed in the contact center with direct access to the relevant invoice and delivery note. The agent resolves on a single screen.

Ticket · Invoice · Delivery note linked
Why GLOBAL CS ERP

An ERP built for
SMEs.

Not a scaled-down SAP, not an international ERP adapted at the margins. A tool designed for the real commercial workflows of SMEs — Mobile Money, field ops, multi-site and local compliance.

📱
Native Mobile Money

The two most widely used payment methods by SMEs are natively integrated — not via a third-party gateway. Reconciliation is automatic, with no manual entry whatsoever.

📶
Mobile-first & offline

The field mobile app allows deliveries, stock receipts and inventory counts to be entered even without network coverage. Automatic sync when back in range.

🏪
Multi-warehouse native

Multiple sites, warehouses, branches, job sites — all synchronised on a single unified stock. Inter-warehouse transfers are traced, inventories are performable per site, valuations are consolidated.

🇨🇮
Local tax compliance

Invoice formats compliant with local legislation, mandatory sequential numbering, VAT on the correct bases. Exportable for the tax authority, statutory auditors and external auditors.

⚡
Deployed in 15 days

Import of the product catalogue, customer accounts and opening stock. Rate and warehouse configuration. In-person team training. Live within 15 days.

🔗
Unified platform architecture

The ERP shares its database with the CRM, contact center, EDM system and UC&C. A single customer master, a single product catalogue. Zero synchronisation to configure between modules.

Your operations deserve
better than Excel.

30 minutes to see how the GLOBAL CS ERP is configured for your commercial cycle — quotes, stock, invoicing and Mobile Money payments included.