They chose
GLOBAL CS
From the Ivorian Government Call Center to the largest banks and telecom operators — our UCC solutions deliver real, measurable improvements to user and customer experiences.
Our 4 reference categories
Public Sector
Banking & Insurance
Telecoms & Industry
Our work
by sector
Each deployment is concrete proof of our ability to deliver robust, secure UCC solutions tailored to real market conditions.
Public sector
Ivorian Government Call Center — Allo 101
National citizen listening platform, 24/7. The State of Côte d'Ivoire's flagship contact center, accessible across the entire territory.
Public sector
Ministry of Health and Public Hygiene
National healthcare call center for emergency management, patient referral, and epidemic alert monitoring.
Internal Telephony at POSTEL 2001
Unified IPBX infrastructure for the Ivorian ministerial tower POSTEL 2001, housing 12+ ministries, covering all floors and remote annex sites.
Public sector
Public Treasury Call Center
Financial contact center for the Directorate General of the Treasury and Public Accounting — compliance and full traceability of exchanges.
LONACI Call Center
Côte d'Ivoire National Lottery — centralized management of requests, complaints, and information for millions of Ivorian players.
Public sector
AGEROUTE Call Center
Road Management Agency — contact center for reporting road incidents, managing road users, and handling emergencies.
Internal Telephony at INPHB
Institut National Polytechnique Félix Houphouët-Boigny — unified communications across the Yamoussoukro campus.
Banque de l'Habitat de Côte d'Ivoire — BHCI
Complete UCC solution: unified telephony, call recording for banking compliance and regulatory traceability.
Banking & Insurance
SIDAM
Professional communications infrastructure to strengthen customer relations, team management, and multi-site coordination.
NSIA Vie Côte d'Ivoire
UCC solution for pan-African insurance group NSIA — managing agent, partner, and policyholder interactions at scale.
Sanlam Allianz
Infrastructure for Africa's insurance leader — internal telephony, customer call management, and full traceability of commercial interactions.
Orange CI — Internal Telephony & Call Center
UCC deployment for the Ivorian telecom leader: multi-site internal telephony, advanced customer contact center, and real-time supervision.
Orange Burkina Faso — Internal Telephony & Call Center
UCC deployment for the Burkina Faso telecom leader: multi-site internal telephony, advanced customer contact center, and real-time supervision.
Telecoms
Moov Africa — Internal Telephony & Call Center & Audio Media Library
UCC & Value-Added Services deployment for telecom operator Togo - Gabon - CAR: internal telephony, Audio Media Library, advanced customer contact center, and real-time supervision.
Telecoms
ARTCI Regulator Call Center
Telecommunications Regulatory Authority of CI — contact center for handling complaints and regulating the digital sector.
Clinique La Providence
Omnichannel patient communications — automated appointment scheduling, smart reminders, no-show reduction, and post-consultation follow-up.
Internal Telephony at CIPHARM
Ivorian pharmaceutical industry — unified IPBX for production sites, sales teams, and administrative functions.
Internal Telephony at MASSINA / SIMAM
Deployment of an IP telephony solution to optimize internal communications and cross-department coordination.
Roxgold SANGO
Robust communications for a demanding mining operation — multi-site connectivity, emergency management, and traceability in remote areas.
"From the Ivorian Government Call Center to the largest banks, GLOBAL CS delivers UCC solutions that genuinely transform the user experience."
Flagship public sector
The Ivorian Government, Treasury, LONACI, and AGEROUTE call centers: strategic projects with high national impact.
Solid finance & insurance
BHCI, Sanlam Allianz, NSIA Vie CI: our solutions meet the most stringent compliance and traceability requirements of the financial sector.
Demanding telecoms & industry
Orange CI, ARTCI, Roxgold SANGO: advanced technical environments where reliability is non-negotiable.
Our partners
and references
A multi-sector presence across several countries, with the most demanding organizations.
Allo 101 — Gov.
BHCI
Sanlam Allianz
LONACI
Orange CI
Orange BF
Moov Africa
POSTEL 2001
INPHB
La Providence
Roxgold SANGO
SIMAM CI