WhatsApp Business API
Your customers' preferred channel. The professional management they deserve.
What the WhatsApp Business API capability does.
One official WhatsApp Business number for the entire company. No more employees' personal numbers.
Order confirmation, appointment reminder, delivery alert, invoice follow-up, OTP, satisfaction survey. Legal bulk sending.
Chatbot with no third-party gateway. Handles 35–55% of routine requests. Transfers to agent with full context.
All WA conversations from all your agents in a single console. Agents reply from their browser.
Every WA conversation archived in the CRM customer record. WA orders created in the ERP automatically.
Open rate, response rate, response time per agent. Legal archiving compliant for MFIs.
WhatsApp Business API configured
for 9 sectors.
B2B orders created in the ERP automatically. Delivery confirmations and restocking follow-ups.
Visit invitations, long-cycle prospect follow-ups, tenant renewal alerts.
Compliant repayment reminders with archived proof of delivery.
Appointment confirmations, non-urgent results, automated post-consultation NPS.
Collection instructions to zone chiefs, campaign price alerts, commitment confirmations.
Secure client communication with legal archiving — alternative to unsecured emails.
Automated shipment tracking, delay alerts with justification, post-delivery NPS.
Citizen alerts, administrative file status, satisfaction surveys.
Transaction notifications, OTP, dormant account reactivation.
WhatsApp Business API connected
to the entire platform.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
Native integration — data shared in real time, zero re-entry.
What sets our approach apart.
Not an unofficial third-party API. Approved templates, verified green-badge number.
Conversations archived with certified proof of sending and receipt for MFIs.
WA is a native channel — not a plugin. WA data flows across the entire ecosystem.
Your business WA number is a local (+225) number. Your clients save a local contact.