/* GLOBAL CS — styles propres à res02-support (extraits du inline d'origine) */ /* ─── Styles spécifiques support ─── */ .sp-channels{display:grid;grid-template-columns:repeat(3,1fr);gap:24px} .sp-channel{background:var(--w);border-radius:16px;border:1px solid var(--lt);padding:32px 28px;transition:all .25s;text-align:center;position:relative;overflow:hidden} .sp-channel::before{content:'';position:absolute;top:0;left:0;right:0;height:4px;background:var(--c,var(--g));opacity:0;transition:opacity .2s} .sp-channel:hover{transform:translateY(-3px);box-shadow:0 12px 32px rgba(36,46,61,.1);} .sp-channel:hover::before{opacity:1} .sp-channel-ico{font-size:42px;margin-bottom:16px;display:block} .sp-channel-name{font-size:15px;font-weight:800;color:var(--n);margin-bottom:8px} .sp-channel-desc{font-size:13px;color:#6B7280;line-height:1.6;margin-bottom:20px} .sp-channel-cta{display:inline-flex;align-items:center;gap:8px;padding:10px 20px;border-radius:8px;font-size:12.5px;font-weight:700;font-family:var(--F);text-decoration:none;background:var(--g);color:var(--n);transition:background .15s} .sp-channel-cta:hover{background:var(--g2)} .sp-channel-badge{position:absolute;top:16px;right:16px;font-size:9.5px;font-weight:800;letter-spacing:1px;text-transform:uppercase;padding:3px 9px;border-radius:5px} .sla-table{width:100%;border-collapse:collapse;font-size:13px} .sla-table th{background:var(--n);color:#fff;padding:14px 18px;text-align:left;font-size:11px;font-weight:800;letter-spacing:1.5px;text-transform:uppercase} .sla-table th:first-child{border-radius:8px 0 0 0} .sla-table th:last-child{border-radius:0 8px 0 0} .sla-table td{padding:14px 18px;border-bottom:1px solid var(--lt);color:#374151;vertical-align:middle} .sla-table tr:hover td{background:var(--xlt)} .sla-table tr:last-child td{border-bottom:none} .sla-p1{background:#FEE2E2;color:#991B1B;padding:4px 10px;border-radius:5px;font-size:11px;font-weight:800} .sla-p2{background:#FEF3C7;color:#92400E;padding:4px 10px;border-radius:5px;font-size:11px;font-weight:800} .sla-p3{background:#DBEAFE;color:#1E40AF;padding:4px 10px;border-radius:5px;font-size:11px;font-weight:800} .sla-p4{background:var(--gsft);color:var(--gdk);padding:4px 10px;border-radius:5px;font-size:11px;font-weight:800} .faq-list{display:flex;flex-direction:column;gap:0} .faq-item{border-bottom:1px solid var(--lt)} .faq-q{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:20px 0;cursor:pointer;-webkit-tap-highlight-color:transparent} .faq-q:hover .faq-qt{color:var(--gdk)} .faq-qt{font-size:14px;font-weight:700;color:var(--n);line-height:1.4;flex:1} .faq-arrow{width:20px;height:20px;border-radius:50%;background:var(--xlt);display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background .2s,transform .25s;font-size:12px} .faq-item.open .faq-arrow{transform:rotate(180deg);background:var(--gsft);color:var(--gdk)} .faq-a{max-height:0;overflow:hidden;transition:max-height .3s ease} .faq-item.open .faq-a{max-height:400px} .faq-at{padding:0 0 20px;font-size:13.5px;color:#4B5563;line-height:1.72} .ticket-form{background:var(--w);border-radius:16px;border:1px solid var(--lt);padding:36px} .tf-row{display:grid;grid-template-columns:1fr 1fr;gap:20px;margin-bottom:20px} .tf-group{display:flex;flex-direction:column;gap:7px} .tf-label{font-size:12px;font-weight:800;color:var(--n);letter-spacing:.3px} .tf-input,.tf-select,.tf-textarea{font-family:var(--F);font-size:13.5px;color:var(--n);background:var(--xlt);border:1.5px solid var(--lt);border-radius:8px;padding:12px 14px;outline:none;transition:border-color .15s} .tf-input:focus,.tf-select:focus,.tf-textarea:focus{border-color:var(--g);background:#fff} .tf-select{appearance:none;cursor:pointer} .tf-textarea{resize:vertical;min-height:110px} .tf-submit{width:100%;padding:14px;background:var(--g);color:var(--n);font-family:var(--F);font-size:14px;font-weight:800;border:none;border-radius:8px;cursor:pointer;transition:background .15s,transform .1s} .tf-submit:hover{background:var(--g2)} .tf-submit:active{transform:scale(.99)} .status-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px} .status-card{background:var(--w);border-radius:12px;border:1px solid var(--lt);padding:20px;text-align:center} .status-dot{width:10px;height:10px;border-radius:50%;margin:0 auto 10px;background:#22C55E;box-shadow:0 0 0 4px rgba(34,197,94,.15)} .status-dot.warn{background:#F59E0B;box-shadow:0 0 0 4px rgba(245,158,11,.15)} .status-name{font-size:12px;font-weight:700;color:var(--n);margin-bottom:4px} .status-val{font-size:11.5px;color:#6B7280} @media(max-width:900px){.sp-channels{grid-template-columns:1fr 1fr}.status-grid{grid-template-columns:1fr 1fr}.tf-row{grid-template-columns:1fr}} @media(max-width:600px){.sp-channels{grid-template-columns:1fr}.status-grid{grid-template-columns:1fr 1fr}}